FAQs

Device Questions?

Which Solas device is right for me?

Portable Unit -Mini

Targeted Device -Iris or Helios

Full Body- Apollo

What Is your return policy

We offer a full 30 day return period on all of our products, so you get to try your device out at no risk. We don’t charge any restocking fees. If you are not happy with your light for some reason, send it back for a full refund.

Furthermore, our products come with an automatic 2 year warranty. If your device stops working or suffers some sort of mechanical failure within 2 years of your purchase, just reach out to us with your order number and we’ll either replace or repair your device free of charge.

 

Are Solas devices FDA certified?

No, however Solas LED Light devices are considered low-risk nonmedical devices which do not require FDA registration as described in the FDA guidelines here. However, we do use LED wavelengths that are proven and studied to be safe and effective.

Do Solas devices emit EMF?

Yes, every Solas device has been tested for EMF levels before they ship. All units are tested with a PCE-EMF 823 meter and ship with no EMF at 6″ away. Here is our test results and standards.

EMF: 15cm (6in) 0v/m 0ut

7.6cm (3in) 0.002v/m or 0ut

Are Solas devices tested for the spectrums of light?

Yes, all Solas devices are third party tested. You can see the results here.

Do Solas devices flcker?

No, we place flicker-free LEDs to prevent the user from annoying flickering.

What is the irradiance?

All of our devices are tested at multiple distances from the panel. At Solas we test our devices to make sure every panel has been tested to have 10cm (3in) 118mW/cm2. You can email us for your panels testing after ordering too.

Red Light Therapy Treatment Questions?

How does red light therapy work?

Well, the short answer is red light therapy helps our cells work better. The longer answer is that does this by absorbing the energy from the red and near-infrared light wavelengths. This effect helps rid the body of nitric oxide in the cells and produce energy in the form of ATP. Have a look at our blog for more information.

Can I get too much red light therapy?

Can I feel red light therapy working?

Great question. We all know everyone is different, but most will feel results in as little as 6 weeks. We suggest recording your experiences with your mental clarity, acuity and sleep patterns.

Start with a simple treatment plan like every morning during the week. Then on weekends take a rest and see the differences in the way you feel.

Is there a difference between IR and NIR?

Red and near-infrared light are both in the natural light spectrum. One main difference is 660nm is absorbed by the skin and the 850nm range is invisible to us but gets absorbed by the cells.

Why aren't some of the bulbs lite up?

The Near Infrared (NIR) bulbs are not in the human eye’s visible wavelength. They are emitting we just can’t see the light.

Do I need eye protection?

No, Solas devices are bright though so we have included some eye wear for free for those who have sensitive eyes.

How do I set up my light?

With every device, we have included a manual for easy set up. However, if you want to check out our helpful page.

Contact The Solas Team

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